Tag Archives: Amazon complaints

Jessica Alba’s Honest Company Sunscreen Harming Customers

Jessica Alba’s Honest Company which prides itself on selling healthy organic products seems to have really dropped the ball with its Sunscreen product.

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Time reported, “Users of Jessica Alba’s Honest Company Sunscreen Are Posting Photos of Epic Sunburns”

“In a statement to the Today Show, the Honest Company stressed that the sunscreen is tested by an independent third party with positive results and that “the number of complaints received on our own website about our Sunscreen Lotion constitute less than one half of one percent of all units actually sold at Honest.com. We stand behind the safety and efficacy of this product.”

This statement seems strange to me in view of the fact that users commenting on Amazon go back all the way to April and the company continues to stand by their product.

Out of 189 customer reviews on Amazon, more than 140 were negative.

Here are a couple of the Amazon comments:

WARNING! Do Not Use! Increases Sunburns!
By Adam Watson on May 13, 2015
Sunburn Accelerant! I feel like filing a lawsuit against Honest. You don’t mess around with something this important. We applied this before going to the beach and reapplied at the beach after swimming. We all got burned, especially my daughter. I feel like a bad parent. I had a bottle of Neutrogena sunscreen spray but forgot to take it. The Honest sunscreen seemed to make my daughter burn even more than if she had no sunscreen at all. Continue reading

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Filed under Honest Company Sunscreen, Jessica Alba's Honest Company